1. Capabilities & Expertise
Detail core strengths: precision stamping (progressive die, fine – blanking), sheet metal fabrication (laser cutting, CNC bending, robotic welding), and special processes (e.g., micro – stamping for electronics, EMI shielding treatments). Mention material expertise (aluminum, stainless steel, copper alloys) and industry focuses (automotive electronics, telecom infrastructure).
Explain end – to – end customization: 3D modeling support, DFM (Design for Manufacturing) analysis to optimize cost/quality, and prototype – to – production scalability. Highlight engineering collaboration (dedicated project engineers) and examples (e.g., “Custom battery tray for EV chargers, developed from concept to mass production in 8 weeks”).
2. Quality & Compliance
Outline the quality framework: multi – stage inspections (incoming materials, in – process monitoring with CMM/vision systems, final functional testing), certifications (ISO 9001, IATF 16949 for automotive), and traceability (serialized part records, material certificates).
Confirm adherence to global norms (RoHS, REACH for environmental compliance; UL, IPC for electronics). Share compliance documentation availability (e.g., “RoHS – compliant coatings, UL – certified welding for telecom enclosures”).
3. Delivery & Cost
Break down timelines by order type: prototypes (3–5 business days for standard parts; 7–10 for complex designs), mass production (12–22 business days, depending on volume). Mention rush options (e.g., “Expedited service: prototypes in 48 hours for critical projects—contact our team”).
Clarify pricing models: project – based quotes (factors: material, complexity, volume) with volume discounts. Emphasize flexibility: no – MOQ for standard parts, low MOQ for customs (e.g., “10 – unit minimum for fully custom designs, 0 MOQ for catalog stamping/sheet metal products”).
4. Service & Support
List value – adds: surface finishing (anodizing, powder coating, plating), sub – assembly (welding, wiring, hardware integration), and kitting (pre – packed components for easy integration). Highlight “turnkey delivery” (e.g., “Assembled telecom rack enclosures, delivered ready for installation”).
Share support channels: dedicated account managers, engineering hotlines, or online portals for design uploads. Stress responsiveness (e.g., “24 – hour DFM feedback, free initial design consultations for new projects”).
5. Logistics & Sustainability
Confirm global delivery, freight partnerships (air, sea, courier), and customs documentation support. Mention eco – friendly packaging (recyclable materials) for sustainability – focused clients.
Detail green initiatives: waste – reduced manufacturing (scrap metal recycling), energy – efficient processes (solar – powered factories), and sustainable material sourcing (FSC – certified packaging, low – carbon alloys).